UK delivery times
UK orders run on two clocks: production, then delivery.
We make everything to order, so production time depends on the product and the decoration you pick. Each product page shows its own lead time, and where a faster turnaround is available you choose it at checkout. Delivery then adds the courier transit time on top.
- Production: varies by product. Shown on every product page and again in your cart, before you pay. A standard print is quickest; embroidery and specialist finishes take longer.
- UK delivery: 2 to 3 working days. Royal Mail Tracked 48 for most parcels, DHL Express for heavier kits and rush orders.
You see the full window, production plus delivery, before you order. We confirm the production start in the order email and the dispatch in the shipping email, with a tracking link.
What changes production time
- Decoration method. Embroidery and specialist finishes set up separately to the print queue, so they run longer than a standard print.
- Order size. Larger runs are produced in batches. We schedule and confirm a dispatch date in the order email.
- Multi-recipient orders. No extra time per parcel; we batch and ship in parallel. Total dispatch is the slowest single parcel.
What does not change it
- A design we have produced for you before. We cache the approved proof.
- Ordering on a Friday. Production starts the next working day either way.
Rush orders
Where a product can be made faster, checkout offers the faster option with its delivery date and price. Pick it there before you pay. The price covers the faster production and the courier's express rate.
If you have a fixed deadline that checkout cannot meet, contact us before placing the order and we will tell you what is possible.
Office closures
We are closed weekends and UK bank holidays. Orders placed Friday night through Sunday start production the next working day. UK bank holidays: New Year's Day, Good Friday, Easter Monday, early May bank holiday, spring bank holiday, summer bank holiday, Christmas Day, Boxing Day.
