Standards, on the record.
Every product on the site has to clear the same bar before it gets stocked. Below is the bar, in writing.
Apparel
- 100% organic cotton, GOTS certified.
- Minimum 240gsm on tees, 350gsm on sweatshirts, 400gsm on hoodies.
- Reinforced shoulder seams, double stitched hems, twin needle cuffs.
- Pre washed before print, sized to a UK fit.
Fabric weight in grams per square metre. Industry-standard "premium" tees run 150gsm.
- Lightweight tee (industry standard)150 gsm
- Mid-weight tee180 gsm
- Norma heavyweight tee220 gsm
- Lightweight hoodie240 gsm
- Mid-weight hoodie320 gsm
- Norma 350gsm hoodie350 gsm
- Norma 400gsm hoodie400 gsm
- Water based inks for soft hand feel on dark and light cotton.
- Embroidery up to nine colours, digitised in house.
- Pantone matching at no extra charge over 50 units.
- DTG kept for short run, large image jobs only.
Drinkware
- 18/8 stainless steel on insulated bottles, double walled, BPA free.
- Lead free glaze on ceramic mugs, dishwasher safe to 65 degrees.
- Laser engraving where the brand should outlive the print.
Stationery
- FSC certified paper across notebooks and cards.
- 100gsm cream stock as the standard interior.
- Cloth bound or laminated hardback covers, sewn binding.
Packaging
- Kraft outer, recycled and recyclable.
- Tissue paper FSC certified.
- No plastic film unless the product needs it for hygiene.
What we do not stock
- Single use plastics, plastic pens that fail inside a month, lanyards with foil print, anything we cannot trace to a factory.
How we audit
- Factory visits twice a year, defect rate published every quarter, modern slavery statement on file for every supplier. The full supplier pack is available on request inside 48 hours.
Free re-issue if you do not love it
A heavyweight programme is a year-one commitment for the team buying it. We carry the risk so you do not have to wait for a second attempt to find out the bar is held.
Free re-issue
If a unit arrives off-spec or you do not love it, we reprint it at no cost within 14 days.
Defects covered
Printing errors, manufacturing flaws and damage in transit are on us, not you.
Live human
A Norma team member owns every defect ticket from report to reprint.
Request the supplier pack
Insurance, modern slavery statement, factory list, payment terms, returns policy. Sent inside 48 hours. If you need anything specific, ask in the form and we will add it.
Request the supplier packRead the standards in full
Every product on the site has to clear the same bar before it gets stocked. Below is the bar, in writing.
Apparel
- 100% organic cotton, GOTS certified.
- Minimum 240gsm on tees, 350gsm on sweatshirts, 400gsm on hoodies.
- Reinforced shoulder seams, double stitched hems, twin needle cuffs.
- Pre washed before print, sized to a UK fit.
- Water based inks for soft hand feel on dark and light cotton.
- Embroidery up to nine colours, digitised in house.
- Pantone matching at no extra charge over 50 units.
- DTG kept for short run, large image jobs only.
Drinkware
- 18/8 stainless steel on insulated bottles, double walled, BPA free.
- Lead free glaze on ceramic mugs, dishwasher safe to 65 degrees.
- Laser engraving where the brand should outlive the print.
Stationery
- FSC certified paper across notebooks and cards.
- 100gsm cream stock as the standard interior.
- Cloth bound or laminated hardback covers, sewn binding.
Packaging
- Kraft outer, recycled and recyclable.
- Tissue paper FSC certified.
- No plastic film unless the product needs it for hygiene.
What we do not stock
Single use plastics, plastic pens that fail inside a month, lanyards with foil print, anything we cannot trace to a factory.
How we audit
Factory visits twice a year, defect rate published every quarter, modern slavery statement on file for every supplier. The full supplier pack is available on request inside 48 hours.
Get in touch
For procurement teams who need the underlying certification numbers, audit dates or supplier addresses, the procurement question pack at /b2b/procurement has the standard set. Anything missing, hello@normamade.com.