How good is your current merch programme?

Eight questions

Each question scores 0 to 3. Answers update the result live. You can submit a tailored report once you have answered at least 6.

1. Q1Do you know the GSM of every apparel SKU in your current programme?Quality

   GSM (grams per square metre) is the single most useful fabric weight number.

   Yes, every product page shows it.For most items, but not all.Only for a few.Not really; "premium quality" is what the supplier says.
2. Q2Are the materials in your kit certified (GOTS, GRS, FSC) with public numbers?ESG

   Certification numbers should be verifiable on the public register.

   Yes, certification numbers per supplier on every product.Some lines are certified; others are not flagged.Supplier claims eco friendly without certification numbers.No certifications in the spec sheet.
3. Q3How does your kit ship to recipients?ESG

   FSC kraft mailers, paper tape only, no plastic anywhere.Mostly paper packaging, occasional plastic polybag.Plastic polybags inside paper or card outer mailer.Plastic mailers and plastic void fill throughout.
4. Q4How consistent is the kit specification year on year?Brand

   Fabric weight, cut, colour, and logo placement.

   Locked in a brand kit with Pantone references. Every reorder identical.Mostly consistent; minor drift on one or two items.Noticeable drift year on year as suppliers change blanks.The kit looks different every year.
5. Q5Would the recipient wear the apparel by choice on a Saturday?Brand

   The honest fashion-first test.

   Yes, the apparel reads as a premium item with a small brand mark.For some pieces, but not all.Mostly the laundry rotation or gym.The apparel does not leave the wardrobe.
6. Q6When does a new hire kit land relative to day one?Brand

   On or before day one, every time.Day one for most; a small percentage slip to day two or three.Day three to day five is normal.The kit lands when it lands.
7. Q7What is the replacement order rate on your apparel in the first twelve months?Quality

   Driven by fabric weight, stitching, and construction.

   Under 3 percent.3 to 7 percent.8 to 15 percent.Above 15 percent, or we do not track it.
8. Q8Do you have a cradle to gate carbon footprint per SKU on file?ESG

   Required for scope 3 reporting and B Corp recertification.

   Yes, supplier publishes per SKU CO2e with methodology.Supplier provides aggregate figures on request.Supplier claims carbon neutral via offsets, no underlying data.No carbon data available from the supplier.