A supplier set up for procurement workflow: PO referenced invoices, Net 30, written ESG.
Procurement teams need three things from a supplier: a clean onboarding step, a clean invoicing cycle, and a clean ESG paper trail. Most merch suppliers are set up for one out of three. Norma is set up for all three by design.
Pain points we hear
- ESG questionnaires take three weeks to come back with vague answers.
- PO numbers are missing from invoices, generating accounts payable delays.
- Credit terms negotiations restart every renewal.
- Audit trail on approvals is incomplete or lives outside the supplier system.
- Sustainability claims arrive without certification numbers.
What Norma changes
Procurement question pack
A written procurement pack covering company overview, materials, certifications, ESG, security, modern slavery, DPA, and sustainability. Available within one working day on request.
PO referenced invoicing
PO number appears in the invoice header. Single supplier invoice per order with VAT broken out and per recipient line items.
Creditsafe credit check with written decisions
Automated credit check on application. Decision in writing within 48 hours. Limit reviews quarterly against rolling spend.
Audit trail per order
Every approval, every production sign off, every dispatch, every invoice payment logged against the order. Audit log exportable on request.
Programme shapes we see
- Annual frame agreement covering all internal merch spend.
- Multi cost centre purchase orders against a single workspace.
- ESG annual reporting cycle with documented scope 3 figures from the merch supplier.
- Audit support for B Corp recertification or supplier code of conduct reviews.
- Modern Slavery Act 2015 statement evidence as part of supplier onboarding.
See it in practice.
Twenty five minutes on a call. We walk you through a real workspace, a real catalogue, and a 47 recipient order in the shape your team would run.