Payment methods
Norma takes card payments at checkout, and Net 30 invoicing for approved business accounts. Pick whichever suits the order.
Cards
- Visa, Mastercard, American Express.
- Charged in full at the moment you place the order.
- 3D Secure (Strong Customer Authentication) where the issuer requires it.
- All processing via Stripe (PCI DSS Level 1 certified). We do not store full card numbers.
The "use this card next time" option saves the last 4 digits, expiry, and a Stripe payment-method token. We never see or store the rest.
Net 30 invoicing (B2B)
- Available to approved workspaces after a Creditsafe UK check.
- Invoice raised on the day the order ships.
- Payment due 30 days from the invoice date.
- Paid by bank transfer, or by card through the payment link on the invoice.
See the Net 30 article for the full detail.
Bank transfer
Bank transfer is the default for Net 30 invoices. For one-off non-Net 30 orders, bank transfer is available on request:
- Email hello@normamade.com with the desired order before placing.
- We send you a pro-forma invoice with our bank details.
- Once we see the funds clear (typically same working day for UK transfers), we release the order to production.
Bank transfer is the slowest method (you wait for the transfer to clear) but the lowest fee, which can matter for orders over GBP 5,000.
What we do not accept
- Cash. No cash on collection; we are a postal operation.
- Cheques. We do not bank cheques.
- Cryptocurrency. Not accepted.
- PayPal. Not currently supported.
Currency
Prices are set in GBP. If the site shows you prices in another currency, checkout charges you in that currency, converted from GBP. Otherwise you pay in GBP.
We do not currently offer EUR or USD invoicing.
Security
- All payment processing is via Stripe. We are not in the card-data path.
- We never email asking for card details. If you receive such an email, forward to hello@normamade.com.
- Refunds and disputes go through the original payment method.
