Sending gifts to many addresses
Norma is built for multi-recipient gift orders: you upload the addresses, we validate them, produce the order in parallel, and ship each parcel to its own destination. You pay once and get one invoice.
Multi-recipient ordering is rolling out to B2B workspaces. If you do not see the multiple-addresses option at checkout, contact the team to switch it on for your workspace.
How multi-recipient orders work
A multi-recipient order is a single order with a list of delivery addresses. Each address gets its own parcel. The production run is shared: we print the full volume in one batch, then pack and address individually.
The order total, VAT, and postage all sit on a single invoice. For B2B accounts with Net 30 terms, the invoice follows the same payment schedule as a standard order.
Spreadsheet upload
For orders of five or more recipients, we accept a CSV upload instead of manual address entry. The format is:
- Column A: Recipient name
- Column B: Address line 1
- Column C: Address line 2 (optional)
- Column D: City
- Column E: Postcode
- Column F: Country (UK or EU)
- Column G: Size (for apparel orders)
A template is available from the order flow when you select multi-recipient mode. Download, complete, and re-upload. Validation runs immediately; any problem rows are flagged before production starts.
Address validation
Every address goes through a UK and EU postcode validation check before the order is confirmed. Addresses that fail validation are surfaced individually with the specific error: unknown postcode, missing required field, or country not in our delivery zone.
You can correct and resubmit without starting the order again. Validation runs again on the corrected rows only.
For UK addresses, we validate against the Royal Mail PAF database. EU addresses validate against postal authority records for each supported country.
Lead times
Multi-recipient orders use the same production window as standard orders: two to four working days. Dispatch happens in parallel across all parcels; the stated delivery date is when the last parcel is expected to arrive, not the first.
For orders over 100 recipients, production may run across two batches. We confirm the dispatch schedule in the order confirmation email.
What counts as a large order
Orders over 250 units are handled by the B2B team. We schedule production, confirm a dispatch date in writing, and assign a named contact for the order. Email hello@normamade.com or use the B2B walkthrough booking to start the conversation before placing.
For sizing questions on apparel included in a multi-recipient order, see the sizing guide.