Sending gifts to many addresses
One Norma order can ship gifts to up to 17 UK addresses: you upload the addresses, we check them, and each parcel goes to its own destination. You pay once and get one invoice. For more than 17 recipients, email hello@normamade.com.
How multi-recipient orders work
A multi-recipient order is a single order with a list of delivery addresses. Each address gets its own parcel, made and dispatched by our production partner and addressed to that recipient.
The order total, VAT, and postage all sit on a single invoice. For B2B accounts with Net 30 terms, the invoice follows the same payment schedule as a standard order.
Spreadsheet upload
You can type recipients in, or upload a CSV or Excel (.xlsx) file. The format is:
- Column A: Recipient name
- Column B: Address line 1
- Column C: Address line 2 (optional)
- Column D: City
- Column E: Postcode
- Column F: Country (UK only)
- Column G: Size (for apparel orders)
A template is available from the order flow when you select multi-recipient mode. Download, complete, and re-upload. Validation runs immediately; any problem rows are flagged before production starts.
Address validation
Every address is checked before the order is confirmed. Addresses that fail are surfaced individually with the specific error: a postcode that is not in a valid UK format, a missing required field, or a country outside the UK.
You can correct and resubmit without starting the order again. Validation runs again on the corrected rows only.
Lead times
Multi-recipient orders use the same production time as a standard order of the same product, as its product page shows it. Dispatch happens in parallel across all parcels; the stated delivery date is when the last parcel is expected to arrive, not the first.
What counts as a large order
One order holds up to 17 recipients. For more, email hello@normamade.com or book a call before placing, and we will plan it with you.
For sizing questions on apparel included in a multi-recipient order, see the sizing guide.
